Frequently Asked Questions (FAQ)

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Frequently Asked Questions (FAQ)2020-03-30T18:10:21-05:00
How to make the most of your physical therapy session2020-04-15T16:52:01-05:00

Time needed: 5 minutes.

How to make the most of your physical therapy session

  1. Make a list of things you would like to work on during your session.

    Consider what daily tasks you are having difficulty performing. Whether due to stiffness or pain. It can be getting out of a chair, bending forward to put on your shoes.

  2. Come 5 minutes early.

    Movement Solutions values your time. Which is why we strive to be on time for you.

  3. Wear comfortable clothes

    Wearing proper footwear to exercise ensures you can get every exercise repetition in.

  4. Bring a pair of shoes that cause you issues.

    If needed, your visit will be spent on foot education. Modifications and recommendations can be made to make your feet feel better.

How to Prepare for your Telehealth appointment2020-04-15T20:22:17-05:00


Time needed: 10 minutes.

How to Prepare for your Telehealth appointment

  1. Ensure that your camera is on and that you are allowing video.


  2. Connect your computer device to a stable internet connection.

    Connect directly to an internet source for a better connection.

  3. Look to connect ~5 min before the start of your appointment.

    Check your device is working correctly and able to connect.

  4. Have Ample Space

    Have ample space needed to complete your session and make yourself comfortable.

  5. Choose a Good Location

    Choose a location in which you can be most comfortable, both physically and emotionally. You will be asked by your therapist to move during your visit, so make sure you have room to move. You want to be able to share information freely with your therapist, so choose a location that is private and without distractions.

  6. Choose a Consistent Location

    Use the same space for every visit allows your provider to know what equipment and furniture are available for treatment.

  7. Prepare for Frequent Device Position Changes

    Be prepared that you may potentially need to move your device to achieve a full visionary field throughout the video call.

  8. Wear Comfortable Clothes

    Wear comfortable clothes that allow for movement. Wearing snug-fitting clothes allows your provider to assess how parts of your body move to determine the best intervention.

  9. Unable or Difficult to Connect

    If you are unable to connect with your clinician, please call us at (847) 372-3816. Due to the COVID-19 crisis, many networks are experiencing high volume that can cause disruption.


Request a telehealth appointment by calling the clinic at (847) 372-3816 or email us at scheduling@movement-solutions, and we will contact you when it is convenient for you.

TeleHealth and TeleMedicine Visits2020-04-01T23:30:29-05:00
Do you provide TeleHealth and/or Telemedicine Visits

Yes. Movement Solutions provides TeleHealth and/or Telemedicine visits.

What video conferencing system do you use?

We use 8×8 for our telehealth and video conferencing. 8×8 Video Conferencing is used for both one and one meetings to our large group online workshops.

Where do I find which apps to download for 8×8 meetings?
You will be given an email with a download link after your visit has been scheduled.
Can physical therapy help with back pain2020-04-15T20:57:36-05:00

What is Back Pain and How Can Physical Therapy Help?  

Acute or short-term low back pain generally lasts from a few days to a few weeks. Most acute back pain is the result of trauma to the lower back or a disorder such as arthritis. A sports injury may cause back pain from trauma, work around the house or in the garden, or a sudden jolt such as a car accident or other stress on spinal bones and tissues. Symptoms of back pain may range from muscle ache to shooting or stabbing pain, limited flexibility and range of motion, or an inability to stand straight. Chronic back pain is pain that persists for more than three months. It is often progressive, and the cause can be challenging to determine. Physical therapy can help relieve the symptoms of back pain.

Can Physical Therapy be treated without surgery? 

Most low back pain will get stronger through physical therapy and not require surgery. Treatment involves using over-the-counter pain relievers to reduce discomfort and anti-inflammatory drugs to reduce inflammation. The goal of therapy is to restore proper function and strength of the back. Another goal is to prevent the recurrence of the injury. Effective pain relief may involve a combination of prescription drugs and over-the-counter remedies such as hot compresses. Hot compresses may help reduce pain and inflammation and allow greater mobility for some individuals. However, the use of warm compresses is not proven to work scientifically. Another option is bed rest. Bed rest is recommended for 1–2 days at most. Individuals should resume activities as soon as possible.

Exercise may be the most effective way to speed recovery from low back pain and help strengthen back and abdominal muscles. In the most severe cases, when the condition does not respond to other therapies, surgery may relieve pain caused by back problems or serious musculoskeletal injuries. Movement Solutions has extensive experience and education in the treatment and relief of back pain through a combination of proper hands-on therapy and corrective movement. Most patients feel relief from their back pain symptoms after the first visit.

How long will it take to recover from back painfully? 

Most patients with back pain recover without residual functional loss. Still, individuals should contact a doctor if there is not a noticeable reduction in pain and inflammation after 72 hours of self-care. Recurring back pain resulting from improper body mechanics or other non-traumatic causes is often preventable. Engaging in exercises that don’t jolt or strain the back, maintaining correct posture, and lifting objects properly can help prevent injuries. Many work-related injuries are caused or aggravated by stressors such as heavy lifting, vibration, repetitive motion, and awkward posture. Applying ergonomic principles such as proper sitting and bending will protect the body from injury. At home and in the workplace can significantly reduce the risk of back injury and help maintain a healthy back.



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How to pay for physical therapy – Many patients pay directly for physical therapy care2020-04-15T20:33:33-05:00
How can I afford physical therapy if I do not have physical therapy insurance coverage?

Many patients pay directly for physical therapy care. People discover physical therapy to be extremely cost-effective and affordable. For patients who have little or no physical therapy insurance coverage, flexible payment programs can be arranged.

What Insurance Plans are you in Network?

All commercial insurance plans are accepted at our office. We are In-Network with the following: Blue Cross/Blue Shield, United Health Care, TRICARE North & Traditional Medicare.

Can I use my Medical Savings Account (MSA), Health Savings Account (HSA) or Flexible Spending Accounts?

Yes. People can use these accounts to pay for services and products in our office. These plans are designed to help patients pay for medical and medical supply needs that insurance plans usually leave off for coverage.

At Movement Solutions, these types of accounts could pay for: Physical Therapy, Massage Therapy, Therapeutic Exercise, Orthotic Supports, and Durable Medical Equipment.

How can I pay for physical therapy when I Have an Out of network insurance plan?

Many patients pay directly for physical therapy. They discover physical therapy to be extremely cost-effective and affordable. If needed, flexible payment programs can be arranged.
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