Frequently Asked Questions (FAQ's

Frequently Asked Questions (FAQ)2023-09-03T17:33:21-05:00
How to find out what my insurance covers for physical therapy?2020-11-06T18:13:26-06:00

To Verify Your Physical Therapy Benefits, Call The Toll Free Number on Your Insurance Card Before Arriving.

Call your insurance provider and ask for your:

1) Insurance effective date (Date in which your insurance benefits start over)

2) Deductible (Amount you will be responsible for before insurance benefits will start to pay)

3) Coinsurance or Co-pay

4) Allowed number of visits for physical therapy

Is “no pain, no gain” true for physical therapy?2023-09-03T17:02:18-05:00

“Physical therapy for injuries is often mistakenly associated with the phrase “no pain, no gain”. However, this is a misconception as pain can cause muscle contraction and guarding, inflammation and restricted range of motion. This can lead to the continuation of the pain cycle and the development of inappropriate movement patterns that can result in further injury. Additionally, chronic inflammation can weaken connective tissue and cause the formation of scar tissue. To avoid these issues, our physical therapy programs are designed to minimize pain and promote safe and effective recovery.

Is there free parking by the clinic?2023-09-03T17:15:35-05:00

There is free street parking available directly outside our clinic and in the surrounding neighborhood. It is not metered.

How do I schedule an appointment?2020-11-09T15:06:47-06:00

Call 847-372-3816 to schedule an appointment.

Can I continue my regular exercises?2021-02-14T19:18:32-06:00

A skilled and experienced physical therapist will evaluate your injury, as well as your ability and desire to exercise. A specific rehabilitation exercise program will be given for you to perform until you have recovered from your injury. However, if we think continuing your regular exercise program would be beneficial, we will encourage you to continue.


Is “no pain, no gain” true for physical therapy?


Do you offer programs for me once I’m better?2020-10-29T15:27:59-05:00

Yes, once you have completed your therapy sessions we offer wellness massage and exercise programs . If needed, we can make arrangements to continue your recovery and prevent further problems from arising. Monthly or bi-monthly wellness maintenance programs are available.

Can I go to any physical therapist I choose?2020-10-29T15:12:49-05:00

As a patient you have the right to receive physical therapy at any place you choose. At Movement Solutions, you will receive the highest quality care while achieving the results you need. We pride ourselves on providing a positive, encouraging environment with well-trained, friendly staff. We are confident in our ability to help you reach your goals and live a pain-free life.

What happens if I need to cancel or change an appointment?2020-10-29T15:05:00-05:00

To be respectful of patients waiting for appointments, we ask that if you are unable to attend a scheduled appointment that you give us a 24-hour notice. Patients who do not cancel appointments with a 24-hour notice are subject to our cancellation fee. If you do not show for a scheduled appointment, you risk cancellation of future appointments as well as the cancellation fee.

What is pain?2020-10-29T14:58:18-05:00

Pain is a response that travels to your brain by way of your nervous system. Your nerves are like little sensors all over your body. Once they become stimulated, an electrical signal travels to your brain to let you know something is wrong. This is “pain”.

Your nerve sensors are stimulated by a variety of things. One is the deformation of tissue beyond its normal limit. All of your tissues have a normal range to which they are accustomed. Beyond that limit, your sensors will send a pain signal to your brain. If you have inflamed or swollen tissue, you have a lot of undesirable chemicals in the injured area. These chemicals will also activate your pain sensors. Your sensors can also be activated by a temperature of 109 degrees (Fahrenheit) or higher in your body. Therefore, a fever will activate the sensors, causing pain and an achy feeling.

Part of our therapy is geared to “turning off” your sensors and thus reducing pain.

How long will I need to exercises to get rid of pain?2020-10-29T14:49:04-05:00

The length of any specific exercise program depends on the stage of your injury and the health of your body. Generally, you will have decreased pain within 1-2 weeks on an exercise program. However, it is important to remember that some damaged tissue can take up to one year to fully repair. Most of our clients progress to an independent home exercise program that they continue to do 1-2 times per week after finishing therapy in the gym. Remember, being out of pain is only the first step to your complete recovery.

Do you treat chronic pain, myofascial pain, fibromyalgia, or chronic fatigue syndrome?2023-09-03T17:09:10-05:00

Yes. Chronic pain is a complex syndrome involving your connective tissue, circulatory and nervous system, nutritional status, immune system, and your emotional state. It may be caused by physical trauma, emotional trauma, toxicity, chemical sensitivity, or digestive disorders. Our physical therapists are trained to understand chronic pain syndromes and develop therapies to promote healing and reduce pain. We are experienced in treating chronic pain, myofascial pain, fibromyalgia, and chronic fatigue syndrome.

Physical therapy can lower your pain threshold by reducing your nervous system sensitivity. It can also promote circulation to enhance oxygenation of your tissues. This reduces pain causing biochemicals and muscle spasms. Research has shown that gentle prescribed exercises can help reduce your pain levels. We are also careful not to increase your pain while undergoing physical therapy. Trying to do too much too soon could increase your tension, stiffness and inflammation. Because chronic pain can have a number of causes, we suggest also working with medical doctors to better assist you with pain management.




How can I pay for physical therapy when I Have an Out of network insurance plan?2020-10-22T18:13:42-05:00



Many patients pay directly for physical therapy. They discover physical therapy to be extremely cost-effective and affordable. If needed, flexible payment programs can be arranged.

Can I use my Medical Savings Account (MSA), Health Savings Account (HSA) or Flexible Spending Accounts?2023-09-03T17:17:23-05:00

Yes. People can use these accounts to pay for services and products in our office. These plans are designed to help patients pay for medical and medical supply needs that insurance plans usually leave off for coverage.

What insurance plans are you in Network?2022-03-30T17:41:21-05:00

We are In-Network with the following insurance/PPO programs:

Blue Cross/Blue Shield

Traditional Medicare



We are Out-of-Network and do not accept the following Insurance Companies, Plans or Programs: ALL Medicare Advantage Plans, United Health Care, Cigna, Aetna, and a number of others. Our office will provide a Superbill for services for people with out-of-network benefits. You may submit your superbill for reimbursement, which may be (full or partial) reimbursement depending on the arrangement you made with your insurance company. Beyond providing a Superbill, we do not offer additional support including calling an out-of-network insurance company or assistance with submitting claims to an out of network provider.

How can I afford physical therapy if I do not have physical therapy insurance coverage?2021-02-09T08:24:00-06:00
How can I afford physical therapy if I do not have physical therapy insurance coverage?

Many patients pay directly for physical therapy care. People discover physical therapy to be extremely cost-effective and affordable. For patients who have little or no physical therapy insurance coverage, flexible payment programs can be arranged.person tying a shoe preparing for physical therapy

How to make the most of your physical therapy session2020-10-22T18:15:16-05:00

Time needed: 5 minutes

How to make the most of your physical therapy session

  1. Make a list of things you would like to work on during your session.

    Consider what daily tasks you are having difficulty performing. Whether due to stiffness or pain. It can be getting out of a chair, bending forward to put on your shoes.

  2. Come 5 minutes early.

    Movement Solutions values your time. Which is why we strive to be on time for you.

  3. Wear comfortable clothes

    Wearing proper footwear to exercise ensures you can get every exercise repetition in.

  4. Bring a pair of shoes that cause you issues.

    If needed, your visit will be spent on foot education. Modifications and recommendations can be made to make your feet feel better.

Can physical therapy help with back pain2020-10-22T18:16:06-05:00

What is Back Pain and How Can Physical Therapy Help?  

Acute or short-term low back pain generally lasts from a few days to a few weeks. Most acute back pain is the result of trauma to the lower back or a disorder such as arthritis. A sports injury may cause back pain from trauma, work around the house or in the garden, or a sudden jolt such as a car accident or other stress on spinal bones and tissues. Symptoms of back pain may range from muscle ache to shooting or stabbing pain, limited flexibility and range of motion, or an inability to stand straight. Chronic back pain is pain that persists for more than three months. It is often progressive, and the cause can be challenging to determine. Physical therapy can help relieve the symptoms of back pain.

Can Physical Therapy be treated without surgery? 

Most low back pain will get stronger through physical therapy and not require surgery. Treatment involves using over-the-counter pain relievers to reduce discomfort and anti-inflammatory drugs to reduce inflammation. The goal of therapy is to restore proper function and strength of the back. Another goal is to prevent the recurrence of the injury. Effective pain relief may involve a combination of prescription drugs and over-the-counter remedies such as hot compresses. Hot compresses may help reduce pain and inflammation and allow greater mobility for some individuals. However, the use of warm compresses is not proven to work scientifically. Another option is bed rest. Bed rest is recommended for 1–2 days at most. Individuals should resume activities as soon as possible.

Exercise may be the most effective way to speed recovery from low back pain and help strengthen back and abdominal muscles. In the most severe cases, when the condition does not respond to other therapies, surgery may relieve pain caused by back problems or serious musculoskeletal injuries. Movement Solutions has extensive experience and education in the treatment and relief of back pain through a combination of proper hands-on therapy and corrective movement. Most patients feel relief from their back pain symptoms after the first visit.

How long will it take to recover from back painfully? 

Most patients with back pain recover without residual functional loss. Still, individuals should contact a doctor if there is not a noticeable reduction in pain and inflammation after 72 hours of self-care. Recurring back pain resulting from improper body mechanics or other non-traumatic causes is often preventable. Engaging in exercises that don’t jolt or strain the back, maintaining correct posture, and lifting objects properly can help prevent injuries. Many work-related injuries are caused or aggravated by stressors such as heavy lifting, vibration, repetitive motion, and awkward posture. Applying ergonomic principles such as proper sitting and bending will protect the body from injury. At home and in the workplace can significantly reduce the risk of back injury and help maintain a healthy back.



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What is my Medicare Part B deductible?

At the beginning of each year, an annual deductible is due before Medicare Part B will pay for any treatment.
The 2022 Medicare Part B deductible is $233.00. Any Patient that has Medicare Part B and has our office submit claims must first meet this annual deductible of $233.00 before claims will be paid.
You may receive a bill from our office which may reflect your responsibility towards this annual deductible.
In addition, the Medicare Physical Therapy cap for 2022 is $2150. If you have medicare plus a secondary, remember to also call your secondary insurance

How much does a massage or wellness session cost?
If you pay as you go…

55-minute sessions are $160
25-minute sessions are $80



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